Help Desk

The EarthSoft Help Desk provides world-class support and is eager to help!

We answer e-mail support requests in the order in which they are received — our goal is to respond within 12 business hours. Once we receive your e-mail, you receive a confirmation and a case number within 10 minutes. If you don’t receive a confirmation email, please resubmit your support request or call the EarthSoft Help Desk at 800 649-8855 (503 345-0212).

EarthSoft Help Desk Contact Information
Hours 8:00 AM – 9:00 PM ET, Mon-Fri — Please note: We’re staffed during the Thanksgiving holidays with a “skeleton crew” but we’re still available to assist you!
Please include the case number you received in your confirmation e-mail with any e-mail or voice-mail regarding your request
Email support@earthsoft.com
Phone 800.649.8855 (503.345.0212)

Data Workflow

EQuIS Data Processor (EDP)™
and Enterprise EDP provide workflow automation for Electronic Data Deliverable (EDD) checks and submissions.

EDP is the most widely used EDD checker in the world. EQuIS Data Gathering Engine (EDGE)™ and EDP manage multiple field and lab EDD formats, collecting data from dataloggers, tablets, laptops, or PDAs.

Plan ahead with EQuIS Sample Planning Module (SPM)™ and easily assign contracts, methods and labs before field activities -- and/or incorporate a Completeness Report for scheduled analyses.

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Build – Serve – Push Graphics and Reports

Build - Access standard and GIS reports in EZView™, create reports as you need them, and preview and export your data.

Serve - Create Pick Reports for your team members, so they can generate reports as they're needed.

Push - Monitor incoming data with Environmental Information Agents (EIA™), watch for triggers or specific dates, and generate email reports for posting to dashboards.

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EarthSoft News


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