Help Desk

The EarthSoft Help Desk provides world-class support and is eager to help!

We answer e-mail support requests in the order in which they are received — our goal is to respond within 12 business hours. Once we receive your e-mail, you receive a confirmation and a case number within 10 minutes. If you don’t receive a confirmation email, please resubmit your support request or call the EarthSoft Help Desk at 800 649-8855 (503 345-0212).

EarthSoft Help Desk Contact Information
Hours 8:00 AM – 9:00 PM ET, Mon-Fri — Please note: We’re staffed during the Thanksgiving holidays with a “skeleton crew” but we’re still available to assist you!
Please include the case number you received in your confirmation e-mail with any e-mail or voice-mail regarding your request
Email support@earthsoft.com
Phone 800.649.8855 (503.345.0212)

Data Workflow

EQuIS Data Processor (EDP)™
and Enterprise EDP provide workflow automation for Electronic Data Deliverable (EDD) checks and submissions.

EDP is the most widely used EDD checking tool in the world. The EQuIS Intelligent Data Entry Form (IDEF)™ increases the quality assurance of field or laboratory EDDs, letting you input data directly with a tablet PC or PDA.

Plan ahead with EQuIS Sample Planning Module (SPM)™, easily add contracts, methods, and labs, and incorporate a Completeness Report for scheduled analyses.

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Build – Serve – Push Graphics and Reports

Build - Access standard and GIS reports in EZView™, create reports as you need them, and preview and export your data.

Serve - Create Pick Reports for your team members, so they can generate reports as they're needed.

Push - Monitor incoming data with Environmental Information Agents (EIA™), watch for triggers or specific dates, and generate email reports for posting to dashboards.

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