Help Desk
The EarthSoft Help Desk provides world-class support and is eager to help!
We answer e-mail support requests in the order in which they are received — our goal is to respond within 12 business hours. Once we receive your e-mail, you receive a confirmation and a case number within 10 minutes. If you don’t receive a confirmation email, please resubmit your support request or call the EarthSoft Help Desk at 800 649-8855 (503 345-0212).
| EarthSoft Help Desk Contact Information | |
|---|---|
| Hours | 8:00 AM – 9:00 PM ET, Mon-Fri — Please note: We’re staffed during the Thanksgiving holidays with a “skeleton crew” but we’re still available to assist you! |
| Please include the case number you received in your confirmation e-mail with any e-mail or voice-mail regarding your request | |
| support@earthsoft.com | |
| Phone | 800.649.8855 (503.345.0212) |
